MEDICAL SPA JÁCHYMOV LOYALTY PROGRAM - Club with an array of benefits for our loyal guests



Dear guests,

We highly value your trust and appreciate your loyalty. For this reason , we have prepared a loyalty program for you – the Radon Spa Club. To its members, the club offers a number of benefits, which they may acquire immediately after registering for membership.


HOW DOES THE LOYALTY PROGRAM WORK?
Every time you stay at Léčebné lázně Jáchymov a.s. (hereafter the "Spa") you will be rewarded with loyalty points, which will be added to your bonus account after you pay your hotel bill at the end of your stay. All Spa services are assigned specific points that are entered in the spa reservation system. For every CZK 1,000 spent, the system generates 0.8 to 1 point depending on the type of services. You may check the actual balance of your bonus account at the hotel reception. 

HOW CAN I USE THE POINTS?
You can either exchange the points for a higher membership level to gain more benefits, or you may exchange them for selected services at our bonus shop.


MEMBERSHIP LEVELS AND BENEFITS

Basic membership - BLUE CARD

If you have made a fixed reservation of your stay or you are already a guest at one of the Spa hotels, you are eligible to free club membership. You may start collecting loyalty points and take advantage of all offered benefits.

  • Regular information newsletter
  • Exlusive offers and discounts on selected products
  • 10 % discount on other events organized by the SPA Info Program Centre, subject to the submission of a ticket for any SPA Info event
  • 1 free hour of minigolf (during opening hours)

Silver membership - SILVER CARD

Are you a frequent guest at the Spa and have at least 120 points on your card? In that case, you can exchange your points for a higher membership level – the SILVER CARD – and obtain the following benefits.

  • Regular information newsletter
  • Exclusive offers and discounts on selected products
  • 1x free hour of minigolf (during the opening hours)
  • Early check-in / late check-out (depending on free capacity)
  • 3 % discount from the price of the stay (not subject to a maximum discount limit)
  • Bathrobe borrow for free at the Běhounek Spa Hotel
  • 10% discount on additionally purchased procedures (depending on free capacity)
  • 10 % discount on all events organized by the SPA Info Program Centre
  • 20 % discount on parking
  • Welcome drink
  • Mineral water in the room (upon arrival)
  • 1x free access to the Agricola Aquacentre – swimming pool + sauna for 90 minutes

Zlaté členství - GOLD CARD

Jste pravidelnými hosty lázní a na vaší SILVER CARD máte nasbíráno min. 120 bodů? Potom patříte mezi naše velmi vážené hosty a své body můžete vyměnit za zlaté členství - GOLD CARD, tím získáváte nárok na další výhody.

  • Regular information newsletter
  • Exclusive offers and discounts on selected products
  • 1x free hour of minigolf (during the opening hours)
  • Early check-in / late check-out (depending on free capacity)
  • 5 % discount from the price of the stay (not subject to a maximum discount limit)
  • Optional accommodation in a higher standard room without any surcharge (depending on free capacity)
  • Bathrobe borrow for free at the Běhounek Spa Hotel
  • 10% discount on additionally purchased procedures (depending on free capacity)
  • 10 % discount on all events organized by the SPA Info Program Centre
  • Free parking
  • Welcome drink
  • Mineral water in the room
  • Fruit bowl in the room (upon arrival)
  • 1x free access to the Agricola Aquacentre – swimming pool + sauna for 90 minutes


If you have a sufficient number of points and want to upgrade your membership to a higher level, simply complete a new registration form. Specify what type of membership you apply for and hand in the completed form at the hotel reception.


BONUS SHOP
PIf you do not want to save your points to advance to a higher membership level, we offer you the opportunity of exchanging them at our bonus shop. You may now select from a wide offer of services. A list currently available services may be found on our information boards or HERE.
Order the selected services and have them charged to your hotel bill. Because the club card is non-transferable, services may be charged only to your own hotel bill. However, club members may choose to have certain items from the hotel bill of another guest, as selected by the them, charged to their hotel bill.

Prior to settling your hotel bill, kindly advise the reception staff that you will use your bonus points to pay for selected services.


HOW CAN I BECOME A MEMBER?

Simply hand in the completed registration form at any Spa hotel reception. Registration forms are available at our hotel receptions, on information boards or on website HERE.
Club membership commences on the date on which a valid registration form is accepted by the Spa.


CLUB MEMBERSHIP CARDS

All new club members receive a club membership card upon effecting their reserved stay at the Spa. The card serves for quick identification of the member in connection with different club matters, e.g. with club partners. The cards correspond to the specific membership level. Silver and gold card may be collected by the member in person at the reception at any time from the moment they check-in for their subsequent stay after submitting their registration form.


WHERE CAN I OBTAIN ADDITIONAL INFORMATION ABOUT THE CLUB?

Complete information is provided in the Radon Spa Club General Rules that are available at all hotel receptions or on our website HERE.




IMPORTANT NOTICE:



The cards «Sphere» have a limited period of validity, which is indicated on them. The period of validity only applies to the use of the SPHERE loyalty program. It does not apply to the club membership. You may continue to collect points on your Sphere card and take advantage of the discounts offered by Spa and the partners of the loyalty program.
Discounts are added up to a maximum limit, which is officially presented in the current price list or on the Spa website.
Léčebné lázně Jáchymov a.s. reserves the right to modify the terms and conditions for the issue of membership cards and the associated benefits.


We believe that you will be satisfied with the benefits offered by the Léčebné lázně Jáchymov loyalty program.

- SPECIAL OFFER - OCTOBER
- brochure Radon Spa Club