The highest standard of quality in
the spa business is a satisfied client who feels better and who repeatedly
returns to the spa. There are some awards, however, that serve as a guarantee
for those visitors who do not yet have their own experiences to draw upon.
Trained independent auditors carry out the inspections, and the certification
is given on the basis of international regulations. Thanks to this, there is a
uniform certification system valid for all of Europe, which ensures
transparency and quality regardless of the borders between states.
Auditors play the role of the client, the technician and spa attendant, the hotel and
spa manager, and thus they see what goes on behind the scenes. The EuropeSpa
certification applies to the sectors of service, safety, hygiene, and infrastructure,
since these areas are comparable throughout Europe, no matter the country. The
re-certification audit process took place in Jáchymov in May 2018. We are
very pleased that we have passed this test and thus have repeatedly proved that
we can boast of the same quality as that of the best European spa facilities.